LB
Lloyd B

1 reviews | Active since Feb 2018

17 Feb 2018, 07:05

Policy Number ***

Regent should provide me with Proof of this policy. I have had 2 cars since then. End date of this policy is 31 May 2018 (What is this, a 8 to10 year agreement?) First time ive ever received a actual mail regarding this policy. Premium 129.96 12.5 Comission 16.25 (Included in Premium) Wait there is more... Broker Fee R10.00 (Excluded in Fee) per month Total 139.96 Annual fee R1.679.52

Wesbank does not let you take a car without insurance. Unbelievable.

I trust all customers are aware of this kind of activity because it's not on.

0
Replies (4)
Regent Insurance Company
Regent Insurance Company's reply19 Feb 2018, 10:08
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

***

LB
Lloyd B's update02 Mar 2018, 16:39
Reviewer Update
If you have lodged a complaint, kindly allow us eight (8) working hours to respond with an official Complaint Number. 2 days so far
LB
Lloyd B's update20 Mar 2018, 13:13
Reviewer Update
Still waiting over a week after submitting what they wanted.
LB
Lloyd B's update24 Mar 2018, 13:30
Reviewer Update
Resolved. Thanks