Policy not Cancelled

<p>I called the Call Centre to Cancel my Paint tech Policy (PAB212495POL) Early January 2017 , and was told the policy cancellation takes a few days and all will be fine . End of January my account was debited I called to find out why my account was debited and was told the Cancellation was ‘marked’ but not activated the Agent appologised and said she had activated the cancellation and would refund me after 3 days .</p> <p>I never recived the refund and activated stop on the Debit order via the Bank ,Regent then attempts to debit my account again end of February . This is very frustrating . I have given specific instructions and Regent does not respond to emails .</p>