AF
Asanda F
1 reviews | Active since Nov 2014
01 Jun 2015, 05:35
Policy Cancellation
I sent an email to regent requesting to cancel my policy on the 22 May 2015. I got a response from Sibongile Nxumalo but her response was addressed to someone else. I asked if it was for me she said it was an error. I gave her my address and telephone number on the 24. I haven't received any response and on 29 my account was debited after I requested to cancel policy.
Helpful (0)
Replies (1)0
Replies (1)
Regent Insurance Company's replyOfficial
01 Jun 2015, 10:17Hello Darksie,
Thank you for bringing your concerns to our attention, we have escalated to the relevant department for further handling and resolution.
We will revert back to you with our findings.
Kind Regards
Cathy Triggiani
CENTRAL OPERATIONS - COMPLAINTS OFFICER
***
***
Thank you for bringing your concerns to our attention, we have escalated to the relevant department for further handling and resolution.
We will revert back to you with our findings.
Kind Regards
Cathy Triggiani
CENTRAL OPERATIONS - COMPLAINTS OFFICER
***
***
Regent Insurance Company's reply01 Jun 2015, 10:17
Official
Hello Darksie,
Thank you for bringing your concerns to our attention, we have escalated to the relevant department for further handling and resolution.
We will revert back to you with our findings.
Kind Regards
Cathy Triggiani
CENTRAL OPERATIONS - COMPLAINTS OFFICER
***
***
Thank you for bringing your concerns to our attention, we have escalated to the relevant department for further handling and resolution.
We will revert back to you with our findings.
Kind Regards
Cathy Triggiani
CENTRAL OPERATIONS - COMPLAINTS OFFICER
***
***