1 reviews | Active since Dec 2014
policy cancellation
Trying to cancel a policy and being completely ignored, clever moves!! I've now returned the debit order, let's see how quickly they will respond now!!
Good Morning Sir/Madam,
Thank you for bringing your concern to our attention. We value your feedback and in order for us to attend to the concerns raised we require more information, kindly provide us with your policy number or alternatively your ID number in order for us to attend to your complaint. You will be informed throughout the process.
With Regards
Complaints Management Team
***
Good Morning Sir/Madam,
Thank you for bringing your concern to our attention. We value your feedback and in order for us to attend to the concerns raised we require more information, kindly provide us with your policy number or alternatively your ID number in order for us to attend to your complaint. You will be informed throughout the process.
With Regards
Complaints Management Team
***
Good Afternoon Sir,
Kindly refer to our response on your initial complaint, in order for us to assist in resolving this complaint we require more information ie. policy number or alternatively your ID number so that we can trace your policy and direct your instruction to the relevant department for further processing, to date we have not received a response other than your update on Hello Peter.
With Regards
Complaints Management Team
***
Please submit your response to *** with the required information.
Good Afternoon Sir,
Kindly refer to our response on your initial complaint, in order for us to assist in resolving this complaint we require more information ie. policy number or alternatively your ID number so that we can trace your policy and direct your instruction to the relevant department for further processing, to date we have not received a response other than your update on Hello Peter.
With Regards
Complaints Management Team
***
Please submit your response to *** with the required information.
Good Morning Sir,
Further to your response, please note we would like to assist in resolving this matter however we cannot assist without the required information, ie policy number or ID number, kindly elaborate as to what was sent and to which email address you are referring to of the 5th October 2017.
With Regards
Complaints Management Team
***
Good Morning Sir,
Further to your response, please note we would like to assist in resolving this matter however we cannot assist without the required information, ie policy number or ID number, kindly elaborate as to what was sent and to which email address you are referring to of the 5th October 2017.
With Regards
Complaints Management Team
***