ZZ
Zanele Z

1 reviews | Active since Jan 2015

27 Jul 2015, 19:03

payout

My sister passed away in May I submitted the claim still waiting for response from them they debited my account June and July but haven't paid the claim I forwarded the mail to someone she also did not reply. What is the use to give clientsclients emails that never get responded on.

0
Replies (1)
Regent Insurance Company
Regent Insurance Company's reply28 Jul 2015, 08:27
Official
Hello zmogale75,

Thank you for your submission.

Kindly note that a complaint has been registered for you regarding the below matter and escalated to the relevant department.

Please do not hesitate to contact us should you have any further enquiries.

Kind Regards
Cathy Triggiani
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za