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nazeera G

1 reviews | Active since Dec 2011

01 Feb 2018, 12:19

PATHETIC SERVICE

I have been trying to get a quote from regent insurance for 2 vehicles, I have been put on hold for 30 mins by keneth just to get a new quote. If this is how I am being treated by getting a quote imagine when I have a claim. I have also sent several requests on the website and nobody has called me back. Absolutely disgusting.

0
Replies (1)
Regent Insurance Company
Regent Insurance Company's reply01 Feb 2018, 13:16
Official

Good Day Nazeera,

We re sorry to hear of your recent experience when dealing with our quotation department and thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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