Pathetic Service

i have recently been involved in an hijacking and my insurance company Regent / new national is treating me like a ********, despite numerous attempts to get hold of them and when i finally do Rashkia tells me nobody is handling my claim.<br> they call 5 times daily asking me so many question reminding me of the horrid experience day in and day out yet 3 weeks have passed and they have not attempted to fix my damages on my vehicle. What pathetic service for a customer who has been with regent for 10 years with not one claim.<br> Claim number 31071<br> i will never advise anybody to go with this insurance company<br> MR S Moodley<br> <br>