1 reviews | Active since Jun 2015
Pathetic Insurance Company
I spoke to one of your agents Nolwazi from the call center about a claim I made claim *** apparently the claim is taking too long because they "suspect" im not the regular driver of the car so the claim might be rejected based on the telephony conversation with the person (my mother) involved in the accident with car but I as the policy holder was never interviewed about anything regarding the accident or policy information. I cant believe ive been paying the policy (DIR156021POL) for over 2 years just for it to be rejected im so disappointed with your service.
Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
***
Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
***
Good Afternoon Mr Maqaza,
Thank you for contacting us, the content of your Hello Peter post has been duly noted, we will provide you with our response forthwith.
Kind Regards
Shared Services - Complaints dept
Good Afternoon Mr Maqaza,
Thank you for contacting us, the content of your Hello Peter post has been duly noted, we will provide you with our response forthwith.
Kind Regards
Shared Services - Complaints dept