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Phumzile N

1 reviews | Active since Dec 2012

26 Feb 2015, 12:57

Not one person can tell what debit order is for

I've had to resort to this channel to get an answer from anyone in Regent. I picked up a debit order that has been going off my account, and all I want to know is what policy do I have with the company. I was on the phone for close to 15 minutes, and after speaking to FIVE PEOPLE who kept forwarding me to another department I have had it.<br> <br> All I want to know is the purpose of the monthly deduction from my account. That's all.<br> <br> Regards,<br> Phumzile

0
Replies (1)
Regent Insurance Company
Regent Insurance Company's reply26 Feb 2015, 13:34
Official
Hello Phumu77,

Thank you taking our call and for bringing your concern to our attention.

We will attend to this issue immediately and keep you informed through our investigation. An agent will make contact with you momentarily to discuss your policy!

Regards,
Neerasha Naidoo
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