1 reviews | Active since May 2017

26 Sept 2018, 09:32

No Services Rendered

Dear HelloPeter

In 2016 i purchased a Vehicle from the CMH group. The sales representative sold me all these extended warranties and policies. For months I've tried to get into contact with the call centres to lodge claims but to no surprise i got put on hold every single time , eventually the call drops.

This policy is an absolute hokes and i feel ******. In life we pay for services rendered but in my case there isn't any services available. I would like a full refund of all my policies.

Thanks Wesley Chetty

0
Replies (1)
Regent Insurance Company
Regent Insurance Company's reply26 Sept 2018, 12:09
Official

Good Afternoon Sir,

Thank you for bringing your concern to our attention.

We value your feedback and will attend to these concerns as soon as you provide us with additional information, kindly be advised we have contacted you on the number provided with no success and are unable to trace your policy with the details provided. Your complaint can only be attended to once we are in possession of this information please respond to the email we sent to assist your promptly and we will also be informing you throughout the process.

With Regards Complaints Management Team ***