1 reviews | Active since Oct 2010
No reply Regent
I want to cancel a policy (gap cover for my vehicle), because I don't need it anymore, as the settlement amount is far less now that the value of the car. Tried to call, but no one to talk to... contacted them via their website, but after 4 working days, still no response at all. It seems like they only cater for new customers... I'm glad that I didn't need the policy and I am totally aware of the fact that they render a service, but after a lot of money spent that they actually have from me for nothing, I think the least they can do, is respect my choice to cancel the damn thing. I can't keep holding the line for \ever"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;812364;452;14;2;0;1;0;0;2;NULL;NULL;NULL;15/02/01 14:00;15/02/04 18:34;Slegte diens;Tracy;Manager;***;Ek het Sondag n voorval gehad by Miladys Heidelberg Mall waar n bestuurder op my geskree het omdat ek n item nie terug gesit het op die hanger nie, dit nadat sy gestaan en kyk het hoe ek sukkel en nie eers die moeite gedoen het om my te help nie.<br> <br> Ek vind dit baie swak dat sy so met my gepraat het en op my geskree het voor ander kliente. <br> <br> Ek het in my lewe nog nooit sulke slegte diens ontvang nie en dit is beslis nie hoe n klient hanteer word nie.<br> <br> Groete,<br> Tracy<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;812365;688396;32;2;0;0;0;0;2;NULL;NULL;NULL;15/01/19 11:02;15/02/04 18:39;NOT RECEIVING UIF FOR 6 CONSECUTIVE MONTHS;8,00E+12;Bonny Mabaso;***;I was retrenshed on 09 July 2014. I app**** for UIF on 31 July 2014. The person that assisted me was Aletta ***). I was told to go to the department and sign documents on 28 August 2014 but it seemed that there was a problem with the paperwork so I had to return to the offices on 29 September 2014. I received the same bad news on 20 October 2014. On 17 November 2014 - still no luck! I had a meeting with the Branch Manager 19 November 2014 and he phoned the Welkom brach for assistance, they assured him that everything will be sorted out on 21 November 2014. Bonny Mabaso was appointed to resolve the matter. On 19 December 2014 Bonny requested a salary/ employment confirmation letter from my previous employer and I also lodged a complaint the very same day. Bonny also confirmed that the paperwork was lodged on the system and that Welkom needed to attend/ process the matter. On 19 January 2015 the issue has still not been resolved or attended to yet. My next appointment for signing will be 17 February 2015. This is not acceptable at all - please attend to this matter urgently ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;805998;822793;33;2;0;0;0;0;2;NULL;NULL;NULL;15/02/04 20:33;15/02/04 18:40;*****ing in loadsheding;;;;Had 32 units before loadshedding and after loadshedding there was only 22 units left! How the hell do i use 10 units when i have no power??? This is bulls@#&!!! Robbing us when the power is down. That's low class!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;469325;789775;6;2;0;1;0;0;2;NULL;NULL;NULL;15/02/04 20:25;15/02/04 18:40;Planet Fitness Account apparently handed over...??;8,01E+12;Multiple Persons;***;Hi. I received an sms from Saya Recoveries (22 Jan 2015), that apparently my Planet Fitness account has been handed over for collection for the amount of R 2636.50... I have 2 issues:<br> <br> 1. We are now in 2015. I purchased a 3 year Planet Fitness contract in 2010, which expired in 2013. I did not renew this, and made an effort to ensure it was not renewed at the branch (Lynnwood). They even printed me a statement showing the expiry date as well as balance owing (zero Rand). My account was paid up. Is this some **** to try and target clients to scare them into paying for something they don't know about?<br> <br> 2. I tried calling the number on the sms ***) after eventually getting through, I was cut off no less than 4 times while trying to explain / give my reference #. The responses on the other end of the line ranged from \You have come through to the wrong department....\"" to \""Sorry but we don't have your cell number on file.\""<br> <br> So guys"
Thank you for contacting us.
Kindly note that a complaint has been registered for you regarding the below matter and escalated to the relevant department.
Please do not hesitate to contact us should you have any further enquiries.
Kind Regards
Cherie Wilson
Central Operations - Complaints Officer
COMPL AINTS LINE ***| F ***
Email: ***
www.regent.co.za
Thank you for contacting us.
Kindly note that a complaint has been registered for you regarding the below matter and escalated to the relevant department.
Please do not hesitate to contact us should you have any further enquiries.
Kind Regards
Cherie Wilson
Central Operations - Complaints Officer
COMPL AINTS LINE ***| F ***
Email: ***
www.regent.co.za
