EH
Elizabeth H
1 reviews | Active since Mar 2015
20 Mar 2015, 13:43
No feedback on my Claim from my Hospital Cash Plan
I was admitted in Nushifa Hospital from the 20th January to the 26th January 2015. I submitted all relevant documents and too date i have not been called with an update. I have been calling daily and i get a different excuse about documents outstanding or my claim is in final stages by the assessor. I have had enough and want a response.
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Regent Insurance Company's replyOfficial
23 Mar 2015, 11:01Hello Nobuhle73,
Thank you for contacting us.
Please note that we have escalated the above matter to the claims department.
we will revert back to you with feedback.
Thembeka Mavuso
Complaints Officer
DIRECT 27 ()11 ***| T ***| F 27 ()11 *** |
CUSTOMER CARE LINE
Thank you for contacting us.
Please note that we have escalated the above matter to the claims department.
we will revert back to you with feedback.
Thembeka Mavuso
Complaints Officer
DIRECT 27 ()11 ***| T ***| F 27 ()11 *** |
CUSTOMER CARE LINE
Regent Insurance Company's reply23 Mar 2015, 11:01
Official
Hello Nobuhle73,
Thank you for contacting us.
Please note that we have escalated the above matter to the claims department.
we will revert back to you with feedback.
Thembeka Mavuso
Complaints Officer
DIRECT 27 ()11 ***| T ***| F 27 ()11 *** |
CUSTOMER CARE LINE
Thank you for contacting us.
Please note that we have escalated the above matter to the claims department.
we will revert back to you with feedback.
Thembeka Mavuso
Complaints Officer
DIRECT 27 ()11 ***| T ***| F 27 ()11 *** |
CUSTOMER CARE LINE