1 reviews | Active since May 2018
No feedback on claim request
Really disgusted in the service. I called to claim, I was told the next day I will receive my reference to my claim, nothing came through. I also mailed, nothing. Its been over a week. The agent that took my details also had no ability to take any details down.
Good Morning Ms Harneker,
Thank you for bringing your concern to our attention. We value your feedback in order for us to assist with resolving your complaint we require the following:
- Policy number or alternatively your ID number;
Once we have this information together with your contact number we will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
***
Good Morning Ms Harneker,
Thank you for bringing your concern to our attention. We value your feedback in order for us to assist with resolving your complaint we require the following:
- Policy number or alternatively your ID number;
Once we have this information together with your contact number we will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
***