KK
Kamo K

1 reviews | Active since Jul 2016

28 Jul 2016, 10:19

No Feedback/No Response/No Communication from Regent

<p>This is the fouth communication I am making to Regent and I have not received any feedback/response on the status of my claim. No one is updating me, no response from them, no communication from them. </p> <p> </p> <p>How do I continue giving Regent business if I receive such rotten service? </p> <p> </p> <p>My colleagues have adviced not to insure with regent and I did not listen. I should have listened and I would not have been in this situation of silence from Regent. </p>

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply28 Jul 2016, 14:31
Official

Good day

Thank you for contacting us.

Kindly note that your complaint has been registered and escalated to the relevant department.

We will provide feedback upon the investigations.

Regards

Thembeka Mavuso

Complaints Officer

DIRECT +27 (0)11 ********** | T ***| F +27 (0)11 ********** |

CUSTOMER CARE LINE ***| www.regent.co.za

REGENT HEAD OFFICE 5 BOEING ROAD EAST, ELMA PARK, EDENVALE, 1609 | PO BOX 674, EDENVALE, 1610

Regent is an authorised financial services provider

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