1 reviews | Active since Apr 2018
NO CLAIM APPROVAL AFTER 2WEEKS!! AE:159078
On 05 April 2018 16:04 i submitted a Mag Repair claim to ********** under the Instructions of Representative Thuli Skosana & her Team Leader. The system to process claims was down on the day, i was told my claim would be approved as soon as it was back up & running.
On 12 April 2018 i called to follow-up only to be told to re-submit via The Unlimited insurance. The service at CMC HOUSE is poor and unprofessional...you deserve to be sent the Red Sea of the EFF!!!!!
Why was my time & effort wasted, that is poor customer care service. Today is the 16 April 2018 and i'm still trying to get an Authorization Code from The Unlimited, AT WHICH THEY NEED CLAIM APPROVAL FROM CMC HOUSE???
This is my first claim after over 1 year paying for this service and i expect results.
Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
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Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
***