bS
bongiwe S
1 reviews | Active since Aug 2012
03 Feb 2015, 05:44
no call and no response
Hi was recently retrenched and sent through my documents so that my car would be paid out but I'm the one who's constantly doing the calling and email and at this point I've sent sever emails asking for an update on my claim but I have had no response at all.. That's not the right was to treat customers
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Regent Insurance Company's replyOfficial
03 Feb 2015, 09:35Hello bonnys.s,
Thank you for contacting us.
Kindly note that a complaint has been registered for you regarding the below matter and escalated to the relevant department.
Please do not hesitate to contact us should you have any further enquiries.
Cherie Wilson
Complaints Officer
DIRECT +27 (0)11 ***| T ***| F +27 (0)11 *** |
CUSTOMER CARE LINE ***| www.regent.co.za
Thank you for contacting us.
Kindly note that a complaint has been registered for you regarding the below matter and escalated to the relevant department.
Please do not hesitate to contact us should you have any further enquiries.
Cherie Wilson
Complaints Officer
DIRECT +27 (0)11 ***| T ***| F +27 (0)11 *** |
CUSTOMER CARE LINE ***| www.regent.co.za
Regent Insurance Company's reply03 Feb 2015, 09:35
Official
Hello bonnys.s,
Thank you for contacting us.
Kindly note that a complaint has been registered for you regarding the below matter and escalated to the relevant department.
Please do not hesitate to contact us should you have any further enquiries.
Cherie Wilson
Complaints Officer
DIRECT +27 (0)11 ***| T ***| F +27 (0)11 *** |
CUSTOMER CARE LINE ***| www.regent.co.za
Thank you for contacting us.
Kindly note that a complaint has been registered for you regarding the below matter and escalated to the relevant department.
Please do not hesitate to contact us should you have any further enquiries.
Cherie Wilson
Complaints Officer
DIRECT +27 (0)11 ***| T ***| F +27 (0)11 *** |
CUSTOMER CARE LINE ***| www.regent.co.za