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hendricks.sharief hendricks.sharief
1 reviews | Active since Mar 2009
26 May 2015, 13:35
No acknowledgement for request to cancel
On the 23 May 2015 I submitted an online request to cancel my short term insurance. Although I received an acknowledgment email confirming my submission, I have not received any feedback regarding the cancellation. This is certainly strange in light of the fact that Regent are about to lose a customer. I demand feedback with confirmation that my policy has been cancelled.
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Regent Insurance Company's replyOfficial
26 May 2015, 13:54Hello shariefh,
Thank you for bringing your concerns to our attention, the content of your complaints has been duly noted, and has been escalated to Management for review and their response.
We will revert back to you with our findings and resolution forthwith.
Kind Regards
Cathy Triggiani
Central Operations - Complaints
Tel: ***
E-mail - ***
Thank you for bringing your concerns to our attention, the content of your complaints has been duly noted, and has been escalated to Management for review and their response.
We will revert back to you with our findings and resolution forthwith.
Kind Regards
Cathy Triggiani
Central Operations - Complaints
Tel: ***
E-mail - ***
Regent Insurance Company's reply26 May 2015, 13:54
Official
Hello shariefh,
Thank you for bringing your concerns to our attention, the content of your complaints has been duly noted, and has been escalated to Management for review and their response.
We will revert back to you with our findings and resolution forthwith.
Kind Regards
Cathy Triggiani
Central Operations - Complaints
Tel: ***
E-mail - ***
Thank you for bringing your concerns to our attention, the content of your complaints has been duly noted, and has been escalated to Management for review and their response.
We will revert back to you with our findings and resolution forthwith.
Kind Regards
Cathy Triggiani
Central Operations - Complaints
Tel: ***
E-mail - ***