1 reviews | Active since Aug 2016
Motor insurance claim stalling since Aug 2015, and not willing to pay up.
<p>After the car accident end July 2015, a claim was done to this Company and the car after review was righten-off by the Insurance Company. Since then the Company has not comp**** in paying off the vehicle. From the first issue of the Consent form was lost and then we sent the second and third signed Consent Form but still they are not responding to our emails and when calling they would transfer me to the Handler who at those times is busy with a client and will get back to me and still have not recieved a call from them. This is not fair what they doing to their customer. Please help HelloPeter.</p>
Good Morning,
Thank you for taking the time to bring your concerns to our attention, your complaint will now be registered and escalated to the Claims Management for review.
On receipt of their response, we will provide your with their findings and resolution.
Should you require any further assistance please do not hesitate to contact us.
Kind Regards
Cathy Triggiani
Shared Services – Complaints Officer
DIRECT +27 (11) ********** | T +27 (11) ********** | F +27 (11) **********
COMPLAINTS LINE ***| www.regent.co.za **********
REGENT HEAD OFFICE 5 BOEING ROAD EAST, ELMA PARK, EDENVALE, 1609 | PO BOX 674, EDENVALE, 1610
Regent is an authorised financial services provider
This e-mail and its contents are subject to the Regent E-mail legal notice click here
Good Morning,
Thank you for taking the time to bring your concerns to our attention, your complaint will now be registered and escalated to the Claims Management for review.
On receipt of their response, we will provide your with their findings and resolution.
Should you require any further assistance please do not hesitate to contact us.
Kind Regards
Cathy Triggiani
Shared Services – Complaints Officer
DIRECT +27 (11) ********** | T +27 (11) ********** | F +27 (11) **********
COMPLAINTS LINE ***| www.regent.co.za **********
REGENT HEAD OFFICE 5 BOEING ROAD EAST, ELMA PARK, EDENVALE, 1609 | PO BOX 674, EDENVALE, 1610
Regent is an authorised financial services provider
This e-mail and its contents are subject to the Regent E-mail legal notice click here