1 reviews | Active since Nov 2016
Lack of communication
<p>I submitted a warranty claim at SAW which was approved (gearbox), during the course of the week the Cargo motors forwarded a new quote that included clutch and cylinder hydraulic problems which are covered as per the copy of the policy I received. I sent that quote to SAW (Harshad Vallabh) and they told me that the authorisation amount would remain the same as the maximum liability for gearbox. I responded to Harshad on the 27th January requesting him to explain his response and I attached a copy of what they sent me but he did not respond.</p>
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Good day
Thank you for contacting us.
Please note that we have escalated your concerns to the relevant department.
We will provide you feedback.
Regards
Complaints Management Team
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