KJ
Kabir J

1 reviews | Active since Nov 2009

12 Feb 2015, 09:16

Insurance premium up but car value down

Hi,<br> <br> In Nov 2014 my insurance premium went up by approx R150 and when i enquired why, when the value of my vehicle decreased should my premium go up.<br> <br> I was told that no my value of my car is still the same and its still insured for retail value etc etc, and the amount was given to me.<br> <br> After shopping around for more quotes, i called Regent again to enquire what the value of my vehicle is, and it was R10 000 less just 2 months after the first value was given to me.<br> <br> I cannot see how my car value can decrease by R10 000 in 2 months and also that my premium has increased.<br> <br> I am disgusted by this! Always out to make a quick buck!

0
Replies (1)
Regent Insurance Company
Regent Insurance Company's reply13 Feb 2015, 11:51
Official
Hello kabir1,

Thank you for contacting us.

Kindly note that a complaint has been registered for you regarding the below matter and escalated to the relevant department.

Please do not hesitate to contact us should you have any further enquiries.

Kind Regards
Cherie Wilson
Central Operations - Complaints Officer
COMPL AINTS LINE ***| F ***
Email: ***
www.regent.co.za