aC
andile C

1 reviews | Active since Nov 2015

16 Dec 2016, 07:27

Go on you think you are covered

<p>My claim with comprehensive insurer was rejected , letter sent to Regent aS per policy . Mbali informed me my claim is rejected. sent a dispute letter same now with no customer care . I just want to know what was I paying for since my claim is rejected for unintentional violation of policy condition. </p>

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply19 Dec 2016, 10:02
Official

We acknowledge your 2nd Hello Peter Complaint that has already been registered.

Your complaint was reviewed by the business unit and a response has been provided to you. Their chance on the repudiation remains unaltered.

Should you remain dissatisfied with the outcome you are most welcome to address your complaint to our Independent dispute committee for further review and response.

With Regards

Complaints Management Team

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