MM
Maiphepi M

1 reviews | Active since Sept 2015

06 Oct 2015, 10:42

feedback response not been given

I have been for a call from Regent (Veronica) to give me feedback in regards to the complaint I ad with them! Its been 2weeks now and I have emailed proof of payment to Veronica to speed up the process but I don't get any feedback! My policy number is ***!

0
Replies (1)
Regent Insurance Company
Regent Insurance Company's reply06 Oct 2015, 11:12
Official
Hello mr-phepzo-123,

Thank you for your submission.

Kindly note that a complaint has been registered for you regarding the abovementioned matter and escalated to the relevant department.

Please do not hesitate to contact us should you have any further enquiries.
Central Operations - Complaints Officer

Kind Regards
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za