Dreaded claim process.
<p>Pathetic company, I have the cosmetic plan on my car (dent's and small scratches). It was dented at a shopping mall and I then was trying to call Regent to do a claim, it all was unsuccessful. I dot through to the call center, they would then send papers that needs to be filled in etc, I'm still waiting for the papers, dreaded claim process. Unfortunately their premium was included with my cars premium, but they suck. Stay away from them!!!</p>
Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
***
Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.
With Regards
Complaints Management Team
***
Was contacted by Regent, the person was this time very helpful and professional. Has received the claim papers and he said he would assist with process. I guess it could be possible thast the wrong person helped the first time, just wish I had this experience the first time I called. Will keep this review updated with how the rest of the process goes.
Was contacted by Regent, the person was this time very helpful and professional. Has received the claim papers and he said he would assist with process. I guess it could be possible thast the wrong person helped the first time, just wish I had this experience the first time I called. Will keep this review updated with how the rest of the process goes.