Dragging out of policy payment... Ethical???

<p>Hi,</p> <p>I have a Regent policy to cover my car payments in case I was retrenched etc.</p> <p>The company I was employed by went into liquidation end of 2016.</p> <p>My car was financed through Nedbank. I went into Nedbank to make a claim on my policy. They informed me that I need to contact Regent directly.</p> <p> </p> <p>I am still struggling to get my car payments resolved via the policy. Amongst other requests (delay tactics in my opninion) they are now requesting that I send them my letter of appointment (which I have already done) and other documents which they should have on record from when I took out the policy.</p> <p> </p> <p>We are now heading towards March. I will probably start working before they actually pay me out on the policy.</p> <p> </p>