1 reviews | Active since Mar 2015
Do Not Insure With Regent Insurance!!!
My motor vehicle was involved in an accident on 14/02/2015 and I submitted a claim to Regent Insurance (DMT065527CLM-01).<br> It took this organization 6 weeks to come to a decision yet the evidence that they base their decision on, was confirmed to be in their possession 4 weeks earlier. I have providing all required documents within same day of each request. I have been made to feel like a ******** - was subjected to providing personal bank statements plus cellphone records! <br> I am presently awaiting their repudiation letter and supporting evidence (as promised 2 weeks ago).<br> Their delay (and possible hesitation) in providing their decision in writing (with supporting evidence) in order to close my direct dealings with them speaks volumes (in my opinion).<br> I, on the other hand, have no hesitation in taking this matter further as I am confident in proving this organization wrong!<br> <br> However, the painful stress of dealing with *********** staff of this organization (who's integrity I question) leads me to offer the following advice to the public : DO NOT INSURE WITH REGENT INSURANCE!
Thank you for contacting us
Please note that we have escalated the above matter to management for resolution.
We will revert back to you with feedback.
Kind Regards
Thembeka Mavuso
Complaints Officer
T ***| F 27 ()11 *** |
CUSTOMER CARE LINE ***| www.regent.co.za
Thank you for contacting us
Please note that we have escalated the above matter to management for resolution.
We will revert back to you with feedback.
Kind Regards
Thembeka Mavuso
Complaints Officer
T ***| F 27 ()11 *** |
CUSTOMER CARE LINE ***| www.regent.co.za
