1 reviews | Active since Apr 2013

17 Nov 2015, 14:13

Disgusting services

After discovering that my details on my vehicle was incorrect, I advice Regent Warranties. After some time, I contacted Regent Warranties as no one was getting back to me. I explained to Keabetswe that the vehicle is on my company's name as my boss bought me the vehicle, but only after it is paid for in full can I put it on my name. Now all of the sudden they do NOT insure cases like this... so what happened to all my premiums that was already paid? I have since day one explained the situation regarding my vehicle, and they assured me that I could insure my vehicle under the circumstances. Now all of the sudden the ref. numbers that was given to me as my \policy"number does not even exist... pathetic I tell you!"""

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply17 Nov 2015, 16:03
Official
Hello charms508,

We thank you for your submission.

Kindly note that a complaint has been registered for you regarding the above matter and escalated to the relevant department.

Please do not hesitate to contact us should you have any further enquiries.

Kind Regards
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za