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isabellae I

1 reviews | Active since Nov 2015

24 Jul 2017, 10:28

Deducting insurance for car written off

<p>Regent Insurance is still deducting claims even though they wrote the car off and have paid us out. </p> <p>This is the HEIGHT of pathetic!!!!!</p> <p>Car accident/write off claim number: DMT074238CLM.</p> <p>We're now having to put in stop orders etc on the bank to prevent them from debiting money for a car that we don't own. When we phone them, we get the runaround from one person to the next and zero solutions are offered.</p> <p>So DAMN angry at them for their incompetence.</p>

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply24 Jul 2017, 11:48
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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