FZ
Faith Z

1 reviews | Active since May 2017

06 Apr 2018, 07:33

customers **** to and unfulfilled promises

on the 22/03/2018 I called the regent insurance company to report scratches on my car as I have a scratch and dent cover with them which I've been paying without defaults.The consultant I spoke to over the phone said that I'll receive an email from them after 48 hours stating where I should take the car to be repaired around my area.to my surprise I haven't received the email nor a call from them about my claim.yet I pay the cover.

0
Replies (2)
Regent Insurance Company
Regent Insurance Company's reply09 Apr 2018, 09:57
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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Regent Insurance Company
Regent Insurance Company's reply09 Apr 2018, 10:10
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

***