EB
Eugene B

1 reviews | Active since Jul 2016

27 Jun 2018, 15:50

Cancelled policies never cancelled the way they shoukd have been!

We had two policies with Regent that was cancelled. Regent never had the decency to update our credit report with the credit bureaus, and subsequently these accounts we had with them is still showing as open on our credit reports. Totally disgusted with Regent. Steer, far, far away from this insurance company.

0
Replies (4)
Regent Insurance Company
Regent Insurance Company's reply27 Jun 2018, 16:09
Official
Good Afternoon, Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process. With Regards Complaints Management Team ***
Regent Insurance Company
Regent Insurance Company's reply27 Jun 2018, 16:10
Official
Good Afternoon, In order for us to attend to your complaint, kindly provide us with your policy number or alternatively your ID number so we can trace your policies and escalate. With Regards Complaints Management Team ***
EB
Eugene B's update27 Jun 2018, 17:34
Reviewer Update
Herewith my id number : ********** 101082 and the two policy numbers : 3526ADC571971POL and 3526Dpa000126pol
EB
Eugene B's update28 Jun 2018, 06:28
Reviewer Update
Herewith my id number : ********** 101082 and the two policy numbers : 3526ADC571971POL and 3526Dpa000126pol