ZS
Zamani S

1 reviews | Active since Oct 2015

30 May 2019, 10:10

Cancellation letter

I have been requesting a letter confirming cancellation of funeral policy fot the last 3 weeks but each time the operators tell me that I will receive it in 3 working days. That promise has not been kept despite the fact that I have indicated that the HR would like to have it urgently to stop payments.

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply30 May 2019, 10:37
Official
Good day 

Thank you for contacting us,

Kindly note that we have escalated your complaint to the relevant department. Feedback will be provided soonest.

Kind regards
Complaints Department