CM
Chiquita M

1 reviews | Active since Dec 2017

17 Dec 2017, 16:18

Cancel

A call centre agent from regent phoned me regarding a funeral policy which i agreed on in October 2017. The agent advised me it will take 4 or 5 weeks before i receive my paper work from them. Its December and no call centre agent can help me to cancel because i dont want this funeral policy anymore. It seems like im paying for nothing. Im not working anymore so i cant pay the policy anymore. I want it cancelled ASAP

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply18 Dec 2017, 10:24
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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