KS
Kevin S

1 reviews | Active since Mar 2009

18 Dec 2015, 12:18

Be careful who debits you're account

I realized that I have been debited 100 bucks every month without notice of company,when I confronted the Regent they said I took a policy and yet there was no such a thing as I didn't have any contacts whatsoever with them. They even refused to play a copy o the tape for me.When I insisted that I want to listen to what concern did I give them to deduct my account they cancelled the contract via email and said they won't refund my 500 bucks they've been deducting all along for the previous months.<br> <br> Lerato is so arrogant because of the way she's dealing with the matter, as she never called all she has been doing was drop an email and has no answers to sho gave them authorizations to my bank account. A lot of us people are being ****med via all this tele sales and they have your details already from sister companies so they don't require your concern in taking your money which is *****.

0
Replies (1)
Regent Insurance Company
Regent Insurance Company's reply18 Dec 2015, 14:48
Official
Hello kevinkbs,

Thank you for contacting us

Please note that we have escalated the above matter to management for resolution.

We will revert back to you with feedback.

Kind Regards
Thembeka Mavuso
Complaints Officer
T ***| F 27 ()11 *** |
CUSTOMER CARE LINE ***| www.regent.co.za