SM
Sindile M

1 reviews | Active since Nov 2013

09 May 2017, 09:27

Bad service

<p>Third Party Claim - Motor Claim</p> <p> </p> <p>i have lodged a third party claim to Europcar rental in Jan 2017 though Beverley Hutton at Port Elizabeth Airport Office and she refer my claim to Liabilities Dept at Imperial Rental Car and my claimed is currently dealt by Iize-Marie Bosch, she is contantly not available through her office number and her email address she does not respond to mails, since Feb i have not yet heard from her about my claim.</p> <p>i have all the emails i have send to her without no response now i am in the dark as what is going on with my claim, my lawyers have also try to contact her with no repply.</p> <p> </p> <p>please contact me in order to sort out this unproffisional behaviour.</p>

0
Replies (2)
Regent Insurance Company
Regent Insurance Company's reply09 May 2017, 10:43
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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SM
Sindile M's update24 May 2017, 15:42
Reviewer Update

good day.

i am still waiting for a feedback from Regent as per Regent response there will provide with feedback but up until today there is no feedback as yet.