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francisca.mokhahlane francisca.mokhahlane

1 reviews | Active since Aug 2014

21 Dec 2016, 07:43

Bad Service

<p>I cancelled a policy with Regent Life but the stop order still continues against my salary. I've been communicating with Jacolien . I'm tired of receiving an auto reply when I enquire about the progress </p>

0
Replies (2)
Regent Insurance Company
Regent Insurance Company's reply21 Dec 2016, 08:50
Official

Good day

Thank you for contacting us.

Kindly note that we have escalated your concerns to the relevant department.

We will provide feedback shortly.

Regards

Complaints Management Team

***

Regent Insurance Company
Regent Insurance Company's reply21 Dec 2016, 09:05
Official

We acknowledge receipt of your Hello Peter complaint, in order for us to register and escalate your concerns please provide us with the following: -

- Policy Number or alternatively your ID number so that the policy can be traced.

We await your further advises.

Kind Regards

Shared Services - Complaints Department