1 reviews | Active since Aug 2014
Bad service
<p>I June 2016 I phoned Regent life policy that i'm terminating my investment policy no. ********** due to financial constrained. They send me termination forms. I filled them and send them back on the 2nd of August .To my surprise I received my August salary slip and it reflects a stop order of R350. 00 which I want a refund because I have long told them in June that i'm terminating the policy because of my finance situation.</p> <p> </p>
Good Morning Ms Mokhahlane,
Thank you for taking the time to bring your concerns to our attention, in order for us to address your concerns we would require more information and one of our consultants will be contacting your forthwith to obtain this information.
We will then proceed to register you complaint and escalate your complaint to the relevant business unit for further investigation based on their findings we will then provide you with our response and resolution.
Should you require any further assistance please do not hesitate to contact us.
Warm Regards
Shared Services-Complaints Department
DIRECT +27 (11) ********** T +27 (11) **********
COMPLAINTS LINE *** www.regent.co.za -
Good Morning Ms Mokhahlane,
Thank you for taking the time to bring your concerns to our attention, in order for us to address your concerns we would require more information and one of our consultants will be contacting your forthwith to obtain this information.
We will then proceed to register you complaint and escalate your complaint to the relevant business unit for further investigation based on their findings we will then provide you with our response and resolution.
Should you require any further assistance please do not hesitate to contact us.
Warm Regards
Shared Services-Complaints Department
DIRECT +27 (11) ********** T +27 (11) **********
COMPLAINTS LINE *** www.regent.co.za -