HS
Hanno S

1 reviews | Active since May 2015

25 May 2015, 12:37

Bad Service

I submitted a claim to Regent on the 3de of April and on the 25/05/2015 (to day) and they still have not settled the claim. this is the worst service i have received by any insurers , Each time i phone something is wrong , or missing , i had to do their work to get my old history from my previous insurers, because Regent was unable to do it themselves. <br> <br> I would like to bring this matter to their and everyone's attention so that no one else has to go throw this missory and disappointment as well.

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Replies (1)
Regent Insurance Company
Regent Insurance Company's reply26 May 2015, 08:17
Official
Hello `hannosmit,



Thank you for contacting us

Kindly note that we have escalated your complaint to the relevant department.

We will revert back to you with feedback.

kind regards
Thembeka Mavuso
Complaints Officer
***| F 27 ()11 *** |
CUSTOMER CARE LINE ***