Bad Customer Service

Item: Regent Insurance Company
Rating: 1
Author: Gurshell A

Good day Madam/Sir

I want to cancel my policy due to your bad service.

I submitted a claim for vehicle check and wheel alignment on 12 September 2017 and have not received any feedback. Your call centre was contacted on Monday 18 September 2017 and a representative was supposed to call me back, no one has contacted me yet.

What is the procedure to cancel my policy?

Helpful (0)

Replies (1)

Regent Insurance Company's replyOfficial

19 Sept 2017, 09:32

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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Regent Insurance Company's reply19 Sept 2017, 09:32

Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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