Bad attitude from consultant

Morning of 20/01/2016 I was stuck on N1 highway 5km from Fountains Valley onramp travelling south to Johannesburg and my car had a mechanical fault.<br> I was transferred to Roadsie Assistance an I spoke to Mpho Morope (sp).I mentioned to him that I am not sure of the next offramp but I am on the N1 south, 5km from the Fountains Valley onramp and near the Flying saucer where there was an accident.He said he was not fami**** with the area and I should be more specific. I told him I do not know the next offramp's name and if he gets a tow truck company from Pretoria they will know where I am.<br> As he was not fami**** with the area he couldnt locate it on the map so he said.This then proceeded into a screaming match between him and I and I was frustrated that I was stuck on the highway and needed assistance asap as I could get ****** or ****** yet he still wanted to shout at me and not call someone to asist him.<br> He was very rude for a road assistance consultant as peiople can get ****** whilst stuck on the highway if one does not get assistance asap.I am very disappointed in his attitude and the comapny as a whole and it has made me rethink my policy with you.