Don't trade in your selphone

What a horrible experience. Don't trade in your selphones please read the reviews first. I have emailed this company many times , because I haven't received my money yet. Witch they didn't even responded to so the way, how unprofessional. According to them, and the emailed I received it's because, of Samsang didn't pay yet, With Dear Customer Samsung south africa apologize for the delay in payment, the campaign has been such a success that we run into a bit of a back log. You making your problems mine, I don't accept that. Now I have to wait 7-10 business days again for my money. I already waited 20 business days.