1 reviews | Active since Nov 2015
****** MONEY IN LUGGAGE
<p>MY SISTERS WAS GETTING MARRIED IN BALLITO ON THE 6TH OF JANUARY 2017. WE HAD THE MAKE UP ARTIST, HAIRSTYLIST AND THE PHOTOGRAPHER COME IN OUR ROOM TO DO THEIR WORK.</p> <p> </p> <p>I REQUESTED THAT OUR ROOM BE CLEANED WHEN WE HAD LEFT BECAUSE WE WERE STILL BUSY THEN SO IT MADE SENSE THAT THEY CLEAN WHILE WE STILL OUT.</p> <p> </p> <p>WE (BRIDES****S) WERE THE LAST PEOPLE TO LEAVE THE ROOM AS THE BRIDE****S AND THE BRIDE WAS INFRONT SO WE LOCKED THE ROOM AND LEFT FOR THE MATRIMONIAL.</p> <p> </p> <p>WHEN WE CAME BACK LATE AT NIGHT, THE MONEY IN OUR PURSES WAS MISSING. A TOTAL OF R400 WAS MISSING.</p> <p> </p> <p>WE ADDRESSED THE MATTER WITH THE LADY WH WAS IN CHARGE AS APPARENTLY THE MANAGER WAS AWAY BECAUSE HER SISTER WAS ILL AND HAD TO LEAVE. WE SPOKE TO A LADY (SOPHIA) AND SHE SEEMED TO UNDERSTAND BUT AS THE CONVERSATION WENT ON SHE STARTED TO BE RUDE TO US AND CALLED SECURITY FOR US. SHE TOLD US AND INVESTIGATION WOULD BE CONDUCTED (BECAUSE WE NEEDED THE HOTEL TO REIMBURSE US THE CASH) AND SHE WOULD LET US KNOW HOW IT WENT BECUASE THE MANAGER LEFT WITH THE KEY FOR THE CCTV ROOM WHEN WE WANTED TO SEE WHO WENT IN TO OUR ROOM AFTER US. WE WERE ALSO TOLD THAT THE CLEANER DECLARE EVERYTHING BEFORE THE COMMENCE WORK EVERYDAY BUT WHEN WE ASKED FOR PROOF OF DECLARATION TO SEE THAT THE CLEANERS HAD SOME MONEY IN THEIR WALLETS THEY FAILED TO PROVIDE US WITH THE PROOF AND WE ENDED UP NOT KNOWING IF THAT WAS JUST TO CALM US DOWN R WHAT.</p> <p> </p> <p>TILL THIS DAY NOBODY HAS EVER CALLED US TO TELL US WHAT WAS THE FINDING OR EVEN APOLOGISE.</p> <p> </p> <p>I WILL NEVER USE THAT PLACE EVER AGAIN BECAUSE SEEMINGLY THEY DIG IN OUR LUGGAGE AND ***** FROM THEIR GUESTS. WHAT HAPPENED TO THE MOTTO OF "CUSTOMERS/GUESTS FIRST"</p> <p> </p> <p>I HAVE THE RECORDING OF THE WHOLE CONVERSATION WITH THE LADY (SOPHIA)</p>
