PL
Prisca L

1 reviews | Active since Mar 2017

15 Mar 2017, 10:11

****** Goods and Nothing Done by Management at Regal Inn hotel, Durban North Beach

<p>Stayed at this hotel to attend a Conference. My experience at this hotel was horrible because my I.D, Air ticket & Money got ******, I called to report to the Manager to follow up on incident, to send a video footage as well as a timetable for cleaners or individuals who entered my room without my permission, up til today the Manager did not revert back to me not even via email or telephonically. I am fully disappointed on the service as this was my second time staying at the Regal Inn hotel because I was satisfied with the service however my colleagues shoes got ****** last year during Indaba, same story the manager did nothing about it. This year my goods gets ****** as I stayed there as I was one of the organisers for the Conference that took place in Durban again nothing is Said or Done. Fully disappointed and I would not advise one to stay at Regal Inn.</p>

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PL
Prisca L's update17 Mar 2017, 14:08
Reviewer Update

****** Goods and Management is Investigating on matter- Regal Inn hotel, Durban North Beach

Thank you Regal Inn for assisting and investigating the matter much appreciated. I definitely will return to your hotel and advise every tourist to do so.

Cheers