owner does not need customers , customers need him

<p>First of all , the hotel reception start does not know how a provisional booking works.</p> <p> </p> <p>The room i booked had a faulty shower. They send a maintanance guy who has know clue how a shower works.</p> <p>I ask the owner to give me a refund or discount as i could not have a decent shower with constant hot water.</p> <p> </p> <p>From nowhere, he comes up with the excuse that its a municipality pressuer problem. After explaining to the fool, if it was a minicipality problem, it would apply to the entire hotel and not a single room. In the end he says i must not use his hotel again, and can tell anybody i like. He says he is a millionairehe does not need my business, he has hotels all over the country , he does not advertise his hotels customers, the customers come to him.</p> <p> </p> <p>If you want to book a hotel with pathetic staff and ownership , the Regal Inn is the place to go. Its a book at your own risk policy, if the shower does not work , its your own problem not theres.</p>