Reeds N1 City Goodwood staff extremely unprofessional and mechanics extremely lazy

Reeds N1 City Goodwood staff extremely unprofessional and mechanics extremely lazy. Vehicle booked in at 07:00, at 14:45 still busy at 16:10 I must contact them, and was informed they still did not start. I lodge a complaint against service manager and lazy *********** service advisor. 25/06