FM
Francois M
1 reviews | Active since Jun 2016
11 Mar 2021, 13:49
Redefine not honouring Lease proposals.
We have been Tenants at Redefine since 2016. Even during Lock-Down we have been paying tenants. It is time to renew our Lease again for the 3rd time at Sammy Marks Square. We have negotiated the renewal and Received the updated Lease Proposal. We signed the Proposal awaiting the New Lease Agreement. On Monday the 10th of March we received an email that the signed Lease Proposal is not valid anymore. We communicated with Brenda that we would rather cancel the agreement. The response from Redefine shocked us since it seems they are not prepared to keep tenants and honour their proposals. Can somebody please assist us? Intotab Technologies.
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Replies (4)
Redefine Properties's replyOfficial
11 Mar 2021, 16:05Hello Intotab Technologies. Thank you for bringing this is our attention. We will look into the matter and contact you. Kind regards Redefine
Redefine Properties's reply11 Mar 2021, 16:05
Official
Hello Intotab Technologies. Thank you for bringing this is our attention. We will look into the matter and contact you. Kind regards Redefine
Redefine Properties's replyOfficial
12 Mar 2021, 10:30Good day, thank you for your patience, we have reviewed your request and a senior representative from Redefine will be making contact with you in the next 24 hours to set up a meeting with you. Thank you once again and we hope to restore your confidence in working with us.
Redefine Properties's reply12 Mar 2021, 10:30
Official
Good day, thank you for your patience, we have reviewed your request and a senior representative from Redefine will be making contact with you in the next 24 hours to set up a meeting with you. Thank you once again and we hope to restore your confidence in working with us.
FM
Francois M's updateReviewer Update
16 Mar 2021, 09:41Thank you Redefine, the confidence, in working with the company has been restored.
FM
Francois M's update16 Mar 2021, 09:41
Reviewer Update
Thank you Redefine, the confidence, in working with the company has been restored.
Redefine Properties's replyOfficial
16 Mar 2021, 09:45Hi Francois very happy to hear this, we look forward to the mutually beneficial working relationship going forward. Kind regards
Redefine Properties's reply16 Mar 2021, 09:45
Official
Hi Francois very happy to hear this, we look forward to the mutually beneficial working relationship going forward. Kind regards