1 reviews | Active since Mar 2021
Kudos to the Redefine Property Group.
I recently put a complaint on this site about Redefine Property Group policy on masks at their South Coast KZN Mall. Redefine made contact with me through this media and we corresponded via email in an effort to understand the problem I was having. I am very happy to report back that the issue has been resolved and the Redefine Property group need to be given huge kudos on the way they handled this and, in a very timely manner, got back to me with a fair solution to the problem. I quote: "Recent policy revisions now make allowance for any appropriate item that covers an individual’s nose and mouth. A face shield that adequately covers an individual’s nose and mouth is accordingly permissible and this principle is also echoed by the National Department of Health. Our adherence is key in ensuring that we assist Government in its endeavours to combat the spread of the virus." Thank you
