Corporate/big company apathy

This is a complaint directed at the Redefine Group who own the South Coast Mall. Their un-educated and thoughtless blanket policy regarding facemasks is quite unacceptable. We live in very trying and stressful times; one being that we have to constantly wear masks. That is not my complaint as we do need to do everything we can to stem the tide of this awful pandemic. My point is simple - keep abreast of the new improved masks that are perfectly acceptable elsewhere but not acceptable to the Redefine Group. I am asthmatic and really struggle with my breathing when obliged to wear a mask for an extended period of time. I recently found a 'molded' (over my nose) hard plastic mask which is so much easier for me to breath in. It extends down below my chin offering very good protection for me and anyone near me. The airlines found it very acceptable when I flew up to JHB a week ago and I was able to wear it all the time. The South Coast Mall will not allow me in with it on! Wake up Redefine, you need to keep up with the times and care about the people who frequent your properties rather than the apathetic attitude clearly shown. I will not be returning to the mall any time soon.