Redcon has the worst customer service I have ever experienced

My advice is don't ever rent from Redcon. They will overcharge you for everything, ignore you when you query it and then will cut off your electricity. Mike is the rudest person I have ever met and when I advised him I would go to the Rental Housing Tribunal regarding the electricity due to it being ******* that he has disconnected it he advised that I could do what he wants and that he would make sure his lawyers drag the issue out for as long as possible. I moved out of the apartment early as I did not feel safe. I gave 3 weeks notice via their online form (the only way you are allowed to give notice) and they deny that they received it. I was more than willing to pay the one months penalty for cancelling early however they now refuse to pay back my deposit. During my time at Dorchester mansions I was paying for a 10mb/s internet package but receiving less than 1mb/s. It was only after querying this for 2 months that I was informed by the ISP that the Building only has a 10mb line and that Redcon has been informed multiple times that they need to upgrade the building infrustructure.