almost a months waiting for installation

is your company still operating because is almost a months waiting for installation ,i tried to Rednetworks on this number *** but no one is answearing the phone since 04 january, very disapointing below is the respond i got from accelarit "Hi Tshilidzi,

Thank you for contacting us;

We have been in contact with RedNetworks on when they have scheduled installation and we are still awaiting feedback from them, we will advise once received.

Regards" Tshilidzi Phaswa ***