Reddevil Trading useless

I reported Reddevil Trading on Hellopeter and also informed Christine who works for this place that I placed a ordered in February 2019 and still haven't received anything. Her excuse was that she misplaced my order and will send it immediately. Needles to say I have received nothing up to now. I you check Hellopeter you will see that I am not the only one with this problem. Christine keeps on making excuses.