Product Did Not Conform to Description

Product was a makeup mirror with battery powered LED lighting. The lights were totally inadequate for making up. Tried to return the product. Their return policy charges 10% of price and customer is responsible for return costs. Courier to company address would have cost as much as the product. Tried to phone the company to find out the nearest post office or Postnet but no phone number on the website and the one listed on Brabys's was out of use. Clearly, Red Chili does not pre-evaluate products before they sell them and their return policy is designed to just meet the consumer protection law rather than assure the customer.

Dealing with Red Chili is taking a chance, not recommended.